Shipping policy
Shipping Policy
Thank you for shopping at CloudyCuff.com.
1. Order Processing Time
All orders are processed and prepared within 1 to 2 business days (excluding weekends and major holidays). You will receive an automated email confirmation with your tracking number as soon as your package has been handed to the carrier.
2. Delivery Timelines & Rates
Free Tracked Shipping:
- United States: 5 to 12 business days.
- United Kingdom, Canada, Australia & New Zealand: 8 to 16 business days.
We provide 100% Free Tracked Shipping on all orders to our supported destinations.
3. Shipping Coverage
We proudly ship to the United States, United Kingdom, Canada, Australia, and New Zealand. All shipments include end-to-end door-to-door tracking.
4. Order Tracking
As soon as your order ships, you will receive an email containing your tracking number and a link to follow your package. Please allow 24 to 48 hours for tracking scans to appear online.
5. Customs, Taxes & Duties
For orders shipped to our supported destinations, standard import thresholds typically apply without additional duties on single consumer orders. Any local customs fees or taxes assessed by destination authorities are the customer's responsibility.
6. Customer Support
Questions about your order or tracking? Contact our friendly support team at support@cloudycuff.com and we will be happy to assist you.