Refund policy
30-Day Happiness Guarantee
We want you and your baby to love CloudyCuff™. That's why we offer a 30-day money-back happiness guarantee on all orders.
Returns & Refunds
You have 30 days from the date of delivery to request a return or refund. If your CloudyCuff™ arrives damaged, defective, or if you simply change your mind, contact our support team at support@cloudycuff.com with your order number.
For returns, our team will provide you with the authorized return warehouse address and return authorization instructions. Return shipping costs for change-of-mind returns are the responsibility of the customer; damaged or defective items are replaced or refunded at no charge.
Once your return is received and inspected at our facility, your refund will be automatically processed to your original method of payment within 3 to 5 business days.